Customer Portal Privacy Policy


Cancer Genetics, Inc. respects your privacy. At all times we will strive to keep your personal information confidential. We will only collect, store, and use any personal information you provide to us for defined purposes and will share it only with companies who share our commitment to protecting your privacy and data. Please take a moment to read this Customer Portal Privacy Policy to learn how we handle your personal information.

You may contact our Privacy Official Janet Graff at with any questions or concerns you may have regarding the privacy policy.

This Customer Resource Center Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes. This Customer Portal Privacy Policy is intended to remain consistent with and compliment Cancer Genetics, Inc. general website Privacy Policy.

Why and When We Collect Personal Information

In order for you to access the materials and information contained on this Site, you will be required to create an authorized account as described in the above Terms of Use, and it may be necessary to collect specific customer information, including limited personal information, in order for you to complete the account creation process. This information, such as name, email address, phone numbers and possibly additional information, is collected and stored by Cancer Genetics, Inc. to fulfill your request. You are submitting any such personal information on behalf of you or your company solely for the purpose of facilitating use of the Site, and your personal information is never given to any other company for that company's independent use. Cancer Genetics, Inc. may employ third-party companies to perform services or functions on our behalf. These companies may require access to personal information in order to perform their functions, but may not use it for other purposes.

How We Collect Personal Information

Like many Web sites, the Site uses "cookie" technology. When you first connect to the Site, the cookie identifies your browser with a unique, random number. Cookies help us determine past users from new users and unique users, and to understand which parts of the Site are the most popular, determine our users' interest in particular materials, and measure the effectiveness of our marketing materials and information. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

What We Do with Information You Provide Us

Cancer Genetics, Inc. will not sell, rent, or lease your personal information to others.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on the Site.
Cancer Genetics, Inc. will retain the data collected only as long as it is useful or necessary.
Cancer Genetics, Inc. administers and operates the Site from the United States, and we process or store your information in our U.S. databases.